How to Safeguard Your Mobile Phone Number Against Sim Swap Fraud

 

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There has been a rise in cases of sim swap fraud which has recently become a major concern as mobile money fraudsters seek to devise new ways of stealing from unsuspecting mobile phone users in Kenya.

Fraudsters are now going to the extent of swapping an already registered number on a new SIM card in order to intercept notifications, one-time passwords, online banking profiles, and transactions.

To safeguard customers from fraudulent SIM swaps or rather SIM Reregistration, mobile services provider Safaricom has introduces a self-while listing service where one locks their own number to ensure that no one else can swap your sim card without your knowledge.

It is quite easy to do so. Just dial *100*100# to whitelist your number.

By whitelisting your sim card, you as a customer are able to ensure that your SIM card can only be replaced by visiting a Safaricom Shop or Care Desk with your ID, or by calling Safaricom Customer Care.